Air-Con 12000 BTU A13EM/CH4H4G12 Mini Split Air Conditioner - SEER 13 Efficiency Standards

• Indoor unit - air handler
• outdoor unit - compressor
• Digital, multi-function LCD remote control
• Installation kit (25 feet refrigeration tubing, copper wire linesets, insulation wiring cables, cable tie, air handler mounting bracket, wall sleeve pipe, and condensate drain hose)
• Product manuals
• Washable screen- activated carbon filter

• Manufacturer warranty - 2 years on parts and 5 years on compressor.
• Warranty applies to residents of United States only.
• No warranty for physical damage.
• All units require professional installation. Installer must be certified.  Registration card will be sent in the package, this card should be filled by the certified HVAC technician.
• Air-Con is only responsible for warranty issues due to defects in the product. If a defect is the result of improper installation, the repair will not be covered by warranty.  It is the responsibility of the installer.
• Installer must be able to provide proof of licensing / certification if requested by Air-Con.

• All freight must be inspected at time of delivery. Customer must inspect freight at the time of delivery and reject all damaged units (if any)!
• For damaged or defective unit, please contact rma@pc4usa.com within 15 days of receiving the product.
• Defective Exchange:If item is defective, we will have it picked up and send a new replacement to you without additional cost. Exchange will only be made with the same model.
• Returns:Customers are responsible to ship unit back to manufacturer's warehouse at their own expense.  A 20% restocking fee will be applied and $180.00 shipping and handling charges that included in the original selling price are non-refundable regardless if unit is defective.
• No returns allowed if unit has been installed.
• Once product is shipped, refused package is considered as returns as well and return policy will be applied.
• For returns, please fill out the Return Request Form within 15 days from the date of receiving the product.  Any returns without the return number will be rejected. 

• This item will be shipped directly from manufacturer's warehouse via trucking service within 2 business days of receiving your order.
• Please provide a daytime phone number upon checkout where you can be reached by freight company.
• Air-Con does not ship this unit to Hawaii and Alaska

• Air-Con International www.shopaircon.com

• Tech Support: 954-771-1415

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